If an item is received damaged or is incorrectly shipped by us please contact Autoelectric of America immediatelyfor an RMA (Return Merchandise Authorization) number. This must be done within 7 days of delivery to qualify for a refund. Items that are defective and shipped from us or, items that you did not order but received from us, will qualify for store credit or a cash refund. All returned product must be in the original packaging and resalable condition.
Refunds are contingent upon inspection of item(s) once we receive it.
Again you MUST contact us within 7 days if you intend to return ANY item to our store. Items returned to us AFTER 7 days and WITHOUT contacting us will NOT be refunded. Items returned to us WITHOUT an RMA be number will NOT be refunded.
Contact Us:
Autoelectric of America 12500 San Pedro, Suite 300 San Antonio, TX 78216